To start scenting, you’ll need the following:

• Vortex Ultra Scent Diffuser
• Fragrance oil
• Power outlet

Setting up your diffuser is easy. Follow the instruction manual included with your diffuser.

Cold-Air Diffusion is an advanced technology that transforms fragrance oils into a dry mist, preserving the integrity of the scent without using heat or water. This method ensures a consistent, long-lasting fragrance without leaving any residue.

The Vortex Ultra stands out due to its sleek design, customisable fragrance intensity, and advanced cold-air diffusion technology. It’s designed to provide a luxurious, consistent scent experience without the use of heat or water, ensuring safety and preserving the purity of the fragrance.

Yes, the Voretx Ultra is safe for use around children and pets. It doesn’t use heat, so there is no risk of burns, and there is no risk of major spills, as it doesn’t use water and the fragrance oils are securely enclosed. Additionally, the fragrance oils are free from harmful chemicals.

However, please note that they are not meant to be ingested and may be harmful if misused.

That said, every pet is unique, and some may be more sensitive to scents than others. We recommend:

• Ensuring your space is well-ventilated when using the diffuser.
• Observing your pet’s behavior when introducing any new fragrance into your home.

If you have specific concerns, we suggest consulting your vet for detailed information.

The Vortex Ulra is fully adjustable for different size areas. It is most effective in spaces from 10 to 500 square meters. Depending on the fragrance oil you use it may cover more area since some oils are more potent than others. When connected to HVAC coverage may increase.

Ideal for scenting large spaces such as large living rooms, office space, other commercial applications or even an entire home. The Vortex Ultra is one of the most powerful and discreet diffusers on the market.

Yes, the Vortex Ultra offers complete customisation of fragrance intensity to suit your preferences. You can easily adjust the settings using the built-in touch controls or the app for seamless control.

With multiple intensity levels, you can fine-tune how frequently the device releases scent, allowing you to create a subtle background aroma or a more pronounced fragrance. The Vortex Ultra gives you full control over your scenting experience.

Yes, the Vortex Ultra can be fully customised to run at designated times and days. Using the built-in touch controls or the app, you can schedule when the diffuser turns on and off, making it a set-and-forget solution. This ensures your space is always scented exactly when you need it, without any manual adjustments.

The longevity of the 500ml fragrance oil depends on the intensity level set and the size of the area being scented.

• When scenting a large space (e.g., 400m²) at higher intensity levels and running for 12 hours daily, the oil typically lasts around 1 month.
• For smaller areas (e.g., 50m²) or lower intensity settings, it can last up to 3 months when used for 12 hours daily.

To maximise fragrance longevity, you can use the built-in scheduling function to control operating hours and prevent unnecessary diffusion during inactive periods.

Yes, the Vortex Ultra Scent Diffuser is completely safe to use around furniture and artwork. It uses advanced cold-air diffusion technology, which leaves no residue, ensuring that your valuable items are protected while enjoying the luxurious scents.

The Vortex Ultra should be placed on a stable, flat surface where it can take full advantage of the natural airflow in the space. If placing it on a tabletop or shelf, ensure it is secure and won’t tip over. Alternatively, you can wall-mount it or connect it to your HVAC system for whole-space coverage.

For wall mounting, ensure the unit is securely installed at least 1.8 metres off the ground and 50 centimetres from the ceiling. For HVAC installation, refer to the User Manual for step-by-step instructions.

Less is more. The Vortex Ultra is designed to eliminate bad odours and create a unique ambience with just a small amount of fragrance. It’s best to start with a lower intensity and gradually increase it until you find the perfect balance. Unlike traditional air fresheners, you can easily adjust the strength to your preference.

Keep in mind that the human nose gets used to scents quickly. If you stop noticing the fragrance, it doesn’t mean it’s not there. Step out of the scented area for a moment and return with a fresh nose to better gauge the strength. Adjust as needed for optimal results.

To connect the Vortex Ultra to an HVAC system, drill a 6 mm hole in the air supply duct before it splits into different areas. The Vortex Ultra includes an air tube and an HVAC adaptor—screw the brass fitting into the top outlet of the diffuser, then connect the PU air tube onto the brass fitting. Keep the air tube length between 25–50 cm, ensuring it stays straight without kinks or air pockets. Wall mount or place the diffuser near the air duct connection. Insert the air tube into the duct with the airflow, not against it, and seal it with the provided HVAC tape. Power on the Vortex Ultra and adjust the scent intensity as needed. Refer to the User Manual for further details.